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How to Deal With High Conflict People | Bill Eddy

Episode 200 Oct 28, 2024 2h 39m 15 insights
In this episode, my guest is Bill Eddy, a lawyer, licensed therapist, professional mediator, and faculty member at the Pepperdine University School of Law. He specializes in identifying, reducing friction with, and disentangling from high-conflict individuals. We explain how high-conflict personalities differ from personality disorders and examine the cycles of blame and drama that cause persistent conflict in their relationships. We discuss how to quickly recognize high-conflict individuals based on specific criteria and behaviors, helping listeners learn to spot their less obvious tactics. You’ll also learn how to disengage from them with minimal friction and understand the methods they use to draw people back in or keep conflict alive. Additionally, we cover effective communication strategies for mediating situations involving high-conflict individuals, emphasizing empathy and problem-solving approaches. This episode equips listeners with tools to navigate conflict in various contexts, promoting resolutions that benefit all parties involved. Read the episode show notes at hubermanlab.com.
Actionable Insights

1. Avoid Blaming High-Conflict Individuals

When disengaging from high-conflict individuals, do not blame them or yourself, as this escalates defensiveness or reinforces their negative self-perception. Instead, state that the relationship is not a good fit or that your goals have diverged.

2. Avoid the “Four Forget-About-Its”

When interacting with high-conflict individuals, avoid trying to give them insight, emphasizing past grievances, focusing on their emotions, or labeling them with diagnostic terms. These actions typically escalate conflict and are unproductive.

3. Set Limits with Consequences (SLIC)

Establish clear limits on unacceptable behavior and be prepared to impose stated consequences when those limits are crossed. High-conflict individuals often lack self-restraint and need external enforcement to modify their actions.

4. Disengage from Relationships in Stages

When ending a relationship with a high-conflict person, do so in gradual steps to allow them to adjust, avoiding abruptness that can provoke extreme reactions. This involves slowly holding back and communicating a shift in direction over time.

5. Immediate Relationship Exit for Safety

If there is a serious physical or emotional risk, prioritize safety by moving out and securing yourself and any children before informing the high-conflict person of the separation. This immediate exit can prevent violence or destructive behavior.

6. Connect with Empathy, Attention, Respect (EAR)

Initiate interactions by showing genuine empathy, attention, and/or respect (EAR statements) to calm the high-conflict person and gain their focus. This connection helps to de-escalate their emotions and makes them more receptive.

7. Guide Thinking with Analysis & Choices

Help high-conflict individuals engage in logical problem-solving by presenting problems as choices or asking them to propose solutions. Encourage them to write lists of problems and potential solutions to foster calmer, more analytical thinking.

8. Respond with Brief, Informative, Friendly, Firm (BIF)

When communicating with high-conflict individuals, especially in writing, use BIF responses that are brief, informative, friendly, and firm. This approach avoids arguing, addresses misinformation directly, and helps end hostile conversations.

9. Prioritize a “First Year Rule” in Dating

Refrain from making major commitments like engagement, marriage, or conceiving children within the first year of a new relationship. This allows time to observe behavioral patterns and assess compatibility in close relationships.

10. Conduct Thorough Relationship Due Diligence

Beyond online searches, actively seek information about a potential partner by observing their interactions with relatives and long-term friends. Look for stable, long-standing friendships as a positive indicator, and view secretiveness about family as a warning sign.

11. Recognize High-Conflict Patterns (WEB Method)

Pay attention to a person’s Words (blaming, all-or-nothing), your Emotions (gut feelings of unease), and their Behavior (extreme actions disproportionate to the situation) to identify high-conflict patterns. This “WEB” method helps in early detection.

12. Seek Third-Party Consultation

For complex or high-stakes situations involving high-conflict individuals, consult with a therapist, lawyer, or high-conflict consultant. A third-party observer can provide objective guidance and help strategize effective approaches.

13. Teach Children Conflict Management Skills

Equip children with “four big skills for life”: flexible thinking, managing emotions, moderating behavior, and self-checking. Encourage them to manage their own relationships and resolve conflicts, fostering independence and resilience.

14. Consume 1g Protein per Pound Bodyweight

Aim to consume approximately one gram of quality protein per pound of body weight daily to support muscle repair, synthesis, overall health, and satiety.

15. Protect Internet Data with VPN

Secure your internet activity by using a Virtual Private Network (VPN), especially on public Wi-Fi, to encrypt data and prevent tracking or theft.