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Why Better Conversations Will Improve Your Health, Essential Skills To Enhance Your Relationships & Why Men Struggle To Open Up with Nihal Arthanayke #446

Apr 23, 2024 2h 1m 33 insights
Today we’re going meta, as they say. Because this is a conversation about…conversation. More than that, it’s a deep and meaningful exchange about why effective, authentic dialogue is so important to humankind – and yet seemingly in decline. And who better to exchange words with on this topic, than my fellow ‘professional conversationalist’, Nihal Arthanayake.   You may know Nihal as an acclaimed broadcaster and TV presenter. He presents a national daytime show on BBC Radio 5 Live, which has over 1.2 million regular listeners, and his unique style recently won him Interviewer of the Year at the BBC Radio and Music Awards. Nihal is a good friend, so I can testify to his ability to ‘give good chat’. But he’s also brilliant at having public conversations that are bold, thoughtful and honest. Guests from the world's biggest stars to leaders of inner-city gangs have lauded his ability to stimulate positive discussions without the need for confrontation.    In his wonderful book, Let’s Talk: How To Have Better Conversations, which has recently been released in paperback, Nihal explains that all the scientific evidence points towards us now sharing fewer conversations than we ever have done before. We may have hundreds of connections on social media, but fewer than ever in our daily lives. So, could learning the art of conversation be an antidote to loneliness?   In our conversation, we discuss the importance of empathy and active listening, with your heart and mind as well as your ears and eyes. Are you listening to understand, says Nihal, or simply to respond? We talk about vulnerability in conversation, why men in particular find that difficult, and why it feels so hard for male friends to exchange words like ‘I miss you’ or even ‘I love you’.   Nihal shares his personal experience and advice, such as how he’s approached conversations with friends who are going through tough times, or why he went to couples’ therapy with his wife on realising their interactions had become more transactional than conversational.   He also explains the evolution and psychology of dialogue, as well as the neuroscience of what’s happening in the brain during meaningful discourse. And he shares some powerful, high-profile case studies who’ve proved that it is possible to find common ground with anyone, even those who are your sworn enemies, by finding your common humanity.   I really think that the skills Nihal is encouraging us all to cultivate are essential if we are to live happy and contented lives, but also essential when it comes to our physical and mental wellbeing. This conversation was relaxed and light hearted but at the same time, powerful and provocative. As Nihal says, great conversation is the glue that binds us all together. Find out more about my NEW Journal here https://drchatterjee.com/journal Thanks to our
Actionable Insights

1. Meaningful Conversation Binds Society

Prioritize engaging in meaningful, deep, and effective conversations, as they serve as the essential glue that binds society together and prevents fracturing.

2. Aspire to Better Conversations

Actively strive to improve your conversational skills, viewing it as a valuable area for personal growth and life enhancement, similar to pursuing physical or material improvements.

3. Cultivate Conversation Growth Mindset

Adopt a growth mindset towards your conversational abilities, believing that you can consistently improve through hard work, perseverance, and acquiring knowledge.

4. Clarify Conversation Outcome Desired

Before engaging, especially in disagreements, clarify the desired outcome; if your goal is to change the other person’s mind to match yours, the conversation is likely doomed to fail.

5. Address Personal Biases First

Analyze and address your own prejudices, biases, and emotional baggage before entering difficult conversations, as these internal factors can hinder genuine and meaningful dialogue.

6. Empathize with Others’ Backgrounds

Cultivate empathy by imagining yourself in another person’s complete life circumstances, including their childhood and experiences, to better understand their thoughts and actions without necessarily condoning them.

7. Approach with Curiosity, Compassion

Engage in conversations, particularly with those holding different views, with genuine curiosity, compassion, and a desire to understand their perspective rather than to judge.

8. Lean into Conversational Discomfort

Actively embrace the discomfort of not knowing what to say, especially in sensitive situations like grief, to avoid silence and open the door for deeper, more meaningful connection.

9. Resist Labeling Other People

Be highly mindful and resist the urge to label individuals based on single characteristics (e.g., political views), as this dehumanizes and prevents meaningful conversation and understanding.

10. Listen to Understand, Not Respond

Practice active listening with the primary intent to truly understand the other person’s perspective and feelings, rather than merely waiting for your turn to speak or formulate a reply.

11. Set Mind to Receive, Not Broadcast

Approach interactions with a mindset focused on receiving and understanding information, rather than constantly broadcasting your own views, especially in an age of performative social media.

12. Listen with Heart and Mind

Practice ‘Ting’ – a comprehensive active listening technique that engages not only your ears and eyes, but also your mind (to process) and your heart (to feel and empathize), for deeper connection.

13. Acknowledge Ignorance Authentically

Be brave enough to admit when you don’t know something, fostering authenticity and trust in conversations rather than projecting a false sense of knowledge due to insecurity.

14. Choose Your Words Wisely

Be mindful and thoughtful in your choice of words, recognizing that language is a powerful tool that significantly impacts the effectiveness and outcome of all interactions.

15. Disagree Respectfully, Politely

Cultivate the skill of respectful disagreement, allowing for robust exchange of ideas and challenges without resorting to raised voices, shouting, or talking over each other.

16. Learn from Criticism, Not Defend

When receiving criticism, practice non-defensiveness and actively seek any truth or learning opportunities within it, as this fosters personal growth and improves conversational skills.

17. Make Everyone Feel Seen

Strive to make every person you interact with, even in brief transactional exchanges, feel seen and valued by being present and fully engaged in the moment.

18. Minimize Phone Distraction

Consciously put away mobile phones during conversations to prevent distraction and allow for more meaningful human connection, as phones are a major disruptor of genuine dialogue.

19. Remove Phones from Conversation Space

Physically remove your phone from the immediate conversation area to signal to the other person that their words are valued and to prevent distractions that degrade interaction quality.

20. Recognize Phone Addiction, Act

Acknowledge and address your own addiction to your phone, recognizing its pernicious influence on communication and taking conscious steps to change behaviors, such as setting screen time alerts.

21. Ration Social Media Use

Deliberately ration your social media use and take regular breaks (e.g., switching off for weekends) to protect your mental health and avoid unproductive conflicts.

22. Social Media Is Not Conversation

Recognize that social media interactions are primarily performative monologues, not genuine dialogues, and avoid mistaking them for deep, authentic conversations.

23. Choose Right Conversation Medium

Select the appropriate medium for your conversations, understanding that platforms like X (Twitter) are often designed for conflict and are unsuitable for nuanced or meaningful dialogue.

24. Carve Out Human Connection Time

Intentionally schedule and prioritize dedicated time for genuine human connection in your week, treating it with the same importance as other essential commitments.

25. Overcome Transactional Relationships

Be conscious of and actively work to overcome transactional conversations, especially with partners, to foster deeper connection and ensure the other person feels valued and seen.

26. Men: Express Emotions to Friends

Challenge traditional male conditioning by expressing feelings like ‘I miss you’ or ‘I love you’ to close male friends, as this vulnerability strengthens bonds and combats male loneliness.

27. Call Grieving Friends Directly

Instead of just commenting on social media, call friends directly when they are grieving, as the simple act of reaching out in human connection is a profound form of support.

28. Listen Without Solving Grief

When supporting someone in grief, focus on active listening and being present without the pressure to solve their pain, as simply providing space for them to communicate is a valuable gift.

29. Avoid Connection Degradation

Be conscious of and resist the ’low-level degradation of human connection’ by being fully present in everyday interactions, such as removing headphones when interacting with service staff.

30. Be Kind for Self-Benefit

Engage in acts of kindness towards others, recognizing that such actions are not purely altruistic but also provide significant personal health and well-being benefits.

31. Recognize Conversation’s Health Benefits

Prioritize good conversations for their direct positive impact on mental and physical well-being, as they reduce loneliness, increase connection, and release pleasure hormones like oxytocin.

32. Address Discomfort with Conversation

Use good quality conversation as a tool to address internal discomfort, loneliness, and isolation, rather than resorting to unhealthy coping mechanisms like excessive sugar, alcohol, or social media.

33. Context Defines Conversation Effectiveness

Adjust your conversational approach based on the specific context, understanding that what constitutes an ’effective’ conversation varies significantly (e.g., a quick coffee order versus a deep personal discussion).