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How To Make Better Decisions Under Stress with Dr Sabrina Cohen-Hatton #101

Mar 11, 2020 1h 5m 14 insights
My guest on this week’s podcast is living proof that trauma doesn’t have to break you – that your start in life needn’t determine where you’ll end up.  Dr Sabrina Cohen-Hatton is one of just six female chief fire officers in the UK, and a psychologist with a PhD in behavioural neuroscience. She’s also an ambassador for The Big Issue, which she sold on the streets while experiencing homelessness as a teenager – something she describes as the worst, most dehumanising experience of her life. And yet, as you’ll hear in this episode, it helped create the grit, resilience, empathy and compassion that’s made her the incredible human being she is today.  Sabrina talks us through her amazing journey from childhood trauma through homelessness, harassment and onto academic and professional excellence. She shares the experiences that lead her to research the psychology behind how and why we make the decisions we do when under pressure. Her work explores the tension between instinct and procedure, gut decisions versus protocol. And her findings have revolutionised not just how the UK Fire Service works, they’ve been adopted across many areas of industry and won 10 science awards globally. This podcast, recorded in front of a live audience at the Life Lessons festival, is one of the shortest conversations I’ve released, and yet it’s absolutely packed with Sabrina’s enthralling stories, powerful lessons and practical advice. Her message – that every single one of us is stronger than we think – is a vital one. This is a truly life-affirming episode and I hope you enjoy it as much as I did.  Show notes available at drchatterjee.com/101 Follow me on instagram.com/drchatterjee/ Follow me on facebook.com/DrChatterjee/ Follow me on twitter.com/drchatterjeeuk
Actionable Insights

1. Control Your Response to Adversity

Actively choose how you respond to disappointment, failure, or unfair situations by controlling your actions, words, and thoughts, as this is within your power, even if emotional reactions are not a choice.

2. Embrace and Own Failure

Embrace failure with the same commitment as success, as you learn more from it; own your failures without embarrassment or shame, which builds trust and demonstrates ethical leadership.

3. Use Rapid Decision Checklist

When making decisions under pressure, quickly ask yourself: ‘What am I trying to achieve?’, ‘What do I expect to happen?’, and ‘How does the benefit outweigh the risk?’ This helps connect instant responses to the bigger picture and project outcomes without slowing down decision-making.

4. Create Thinking Space

When pressured for an instant decision, step back to create space for thought (e.g., take a walk, ask for time to reflect) to reduce stress and increase your processing capacity for better choices.

5. Daily Gratitude & Kindness

Counter fears and negativity bias by practicing gratitude and kindness daily; before bed, list three things you are grateful for, recount something happy, and share a random act of kindness you performed.

6. Use Empowering Language

Consciously choose language that frames difficult situations (e.g., homelessness, mental health issues) as transient experiences rather than fixed identities, which helps in moving beyond challenges and avoiding self-labeling.

7. Encourage Emotional Expression

Challenge societal norms that suppress emotions (e.g., ‘man up’) and encourage open expression, especially in men and boys, to prevent extreme stress and mental health problems.

8. Challenge Unconscious Bias

Actively challenge unconscious biases, particularly those based on social class or economic status, to ensure fair opportunities for all individuals regardless of their background or presentation.

9. Believe in Your Potential

Cultivate a belief in your own potential and worthiness to pursue opportunities, countering any negative inner narratives that may stem from past judgments or experiences.

10. Practice Decision Checklist

Consistently practice the three-question decision checklist to make it a primed, unconscious response, allowing you to apply it proficiently and automatically without slowing down your decision-making.

11. Practice for Stressful Situations

Engage in practice scenarios for intensely stressful situations to reduce the actual stress experienced during real events, enabling a more effective and better response.

12. Practice Kindness

Be kind to others, especially when encountering disruptive individuals, as you never know the difficult experiences they may have faced, fostering empathy and positive interactions.

13. Daily Reflection Practice

Engage in a daily reflection practice, such as at dinnertime, by sharing what you did to make someone else happy, what someone else did to make you happy, and what you learned that day.

14. Experiment with New Ideas

If an idea appeals to you, give it a try (‘suck it and see’) even if skeptical, as there is little to lose by experimenting with new approaches in your life.