← The Knowledge Project

Marshall Goldsmith: The Essentials Of Leadership

Jul 12, 2022 1h 36m 79 insights
My guest today is Marshall Goldsmith, one of the world’s leading executive coaches. We discuss the surprising lessons he’s learned coaching some of the best CEOs in the world, where confidence comes from, common mistakes leaders make, why changing behavior is easier than changing perception, how to change others’ perceptions when you change your behavior, the three words that kill any conversation, the relationship between intensity and consistency, and so much more. -- Want even more? Members get early access, hand-edited transcripts, member-only episodes, and so much more. Learn more here: https://fs.blog/membership/ Every Sunday our Brain Food newsletter shares timeless insights and ideas that you can use at work and home. Add it to your inbox: https://fs.blog/newsletter/ Follow Shane on Twitter at: https://twitter.com/ShaneAParrish
Actionable Insights

1. Consult Your 95-Year-Old Self

Regularly imagine what your wise, dying self would advise you to do or change, and then act on those insights immediately, as this perspective offers the ultimate performance appraisal.

2. Decouple Self-Worth from Outcomes

Do not base your value as a human on achievement results, as outcomes are often uncontrollable, and continuously chasing them leads to an unfulfilling, endless cycle.

3. Prioritize Positive Impact

Make your mission in life to create a positive difference, rather than proving how smart or right you are, because intellectual superiority is irrelevant without meaningful contribution.

4. Align Life’s Three Pillars

Ensure your higher aspirations (why), ambitions (what you achieve), and daily activities (how you live) are in harmony to experience a truly great and fulfilling life.

5. Embrace “Every Breath Paradigm”

View each breath as a chance to become a “new you,” separating your current self from past actions and mistakes, allowing for continuous self-renewal.

6. Reject “Hardwired” Behavior Belief

Discard the notion that your behaviors are fixed or “hardwired,” as believing in your capacity for change is the first step towards actual improvement.

7. Overcome “This Is Just Me” Mindset

Challenge self-limiting beliefs like “this is just the way I am,” as such fixed identities inhibit personal improvement and make any behavioral change feel inauthentic.

8. Love the Process, Not Just Outcome

Focus on enjoying the journey, doing your best, and connecting your efforts to a higher purpose, rather than fixating on winning or losing outcomes.

9. Focus on Effort, “Next Play”

Cultivate pride in your best effort regardless of the outcome, and adopt a “next play” mentality to quickly move past both successes and failures without dwelling.

10. Prioritize Present Happiness

Don’t defer happiness to future achievements or possessions; actively choose and pursue happiness now, appreciating what you have rather than constantly chasing what you lack.

11. Prioritize Loved Ones Over Career

Never neglect friends and family in pursuit of professional success, as these personal relationships are the ones that truly matter and provide support in the long run.

12. Pursue Your Dreams Now

Don’t postpone your personal aspirations; take action on your dreams, regardless of their size or others’ opinions, as life is short and it’s your life to fulfill.

13. Systematize Behavioral Follow-Up

Regularly check in with colleagues (e.g., every two months) to ask for ongoing feedback and ideas on your progress, making improvement a continuous and systematic process.

14. Respond to Feedback Graciously

Express sincere gratitude for feedback, apologize for past shortcomings without excuses, and solicit specific, future-oriented ideas for improvement rather than dwelling on past critiques.

15. Listen, Commit, Seek Support

When receiving ideas, listen actively without judgment, take notes, express thanks, commit to focusing on one or two key areas, and invite ongoing support from others.

16. Gather Multi-Source Feedback

Seek comprehensive, confidential feedback from a wide range of colleagues (e.g., board members, direct reports, peers) to identify areas for improvement and validate them with your superior.

17. Shift from “Me” to “We” Impact

As a leader, stop trying to prove your individual intelligence or correctness and instead focus on making a positive difference by working with and through others.

18. Avoid Winning Too Much

Beware of the habit of needing to win every argument or prove yourself right, even in trivial situations, as this can harm relationships and overall effectiveness.

19. Resist Constant Value-Adding

Be mindful of immediately suggesting improvements to others’ ideas; sometimes, a simple “great idea” is more effective as it preserves their commitment and ownership.

20. Pause Before Speaking in Power

Recognize that your “suggestions” may be perceived as “orders” by subordinates; take a breath and ask “Is it worth it?” before offering input to avoid unintended directives.

21. Eliminate “No, But, However”

Consciously remove “no,” “but,” and “however” from your vocabulary, as these words instantly negate or dismiss the other person’s contribution, hindering open communication.

22. Lead by Asking, Not Telling

Adopt an “ask” approach as a future-oriented leader, recognizing that followers often possess more specialized knowledge, requiring you to listen, involve, and be inclusive rather than simply “tell.”

23. Accept Power-Based Decisions

Understand and make peace with the reality that decisions are ultimately made by the person with the power to do so, regardless of intelligence, fairness, or logic.

24. Influence What You Can, Let Go

Concentrate your efforts on selling ideas you can sell and changing what you can change; for everything else, make peace with it or consider leaving the situation.

25. Practice Mindful Presence in Interactions

Before every meeting or conversation, especially virtual ones, pause, breathe, and consciously orient yourself to the current context, participants, and priorities to avoid blurring interactions.

26. Cultivate a Trusted Support Group

Actively seek out a community where you can be vulnerable, share experiences, and receive genuine support without judgment, as leadership can be isolating.

27. Connect Work to Larger Purpose

Ensure your efforts contribute to something meaningful beyond yourself and your immediate tasks, as this provides a vital “why” and prevents burnout from aimless hard work.

28. Identify and Manage Environmental Triggers

Become aware of when external stimuli (sights, sounds, people, thoughts) are unconsciously influencing your behavior and proactively devise strategies to mitigate unwanted impacts.

29. Seek External Accountability

Acknowledge that willpower is often overrated and it’s okay to need help; arrange for someone to hold you accountable for your daily commitments and goals.

30. Track Daily “Live Values”

Use a daily spreadsheet to answer questions representing what’s most important in your life (yes/no/number), generating a weekly report card on your actual behaviors.

31. Frame Questions for Self-Accountability

Structure self-assessment questions with “Did I do my best to…?” to shift accountability from external factors to your personal effort, encouraging self-reflection rather than blame.

32. Set Clear Daily Goals

Make a conscious effort each day to define what you want to achieve, rather than just reacting to incoming demands or letting the day unfold without direction.

33. Make Daily Goal Progress

Actively pursue progress on your goals daily, striving to advance your objectives despite distractions and unforeseen issues, rather than getting sidetracked.

34. Proactively Find Daily Meaning

Don’t wait for meaning to appear; actively work to make your daily interactions and experiences purposeful, rather than living in abstraction or theory.

35. Consciously Strive for Happiness

Actively choose and pursue happiness each day, recognizing it as an important daily endeavor rather than an automatic outcome or something to be deferred.

36. Build Daily Positive Relationships

Consistently invest effort in nurturing connections with others, both at work and at home, even when tired or stressed, as these relationships are crucial.

37. Be Fully Engaged and Present

Make a conscious effort to be mentally and emotionally present in your activities and interactions, avoiding passive wandering through life.

38. Take Risks, Avoid Inaction Regret

In a changing world, prioritize trying and taking action on what you believe is right, as inaction and missed opportunities are more often regretted than failed attempts.

39. Help Others for Self-Pride

Prioritize helping people not for external rewards like money or status, but because your future 95-year-old self will be proud of the positive impact you’ve made.

40. Integrate Fun into Work

Recognize that life is short and embrace enjoyment in your professional life, finding ways to integrate fun into your daily work and activities.

41. Perception Trumps Intention

Understand that in leadership, what truly matters is how your actions and words are perceived by others, not just what you intended to communicate.

42. Choose Peace Over Being Right

In personal relationships, when a situation doesn’t go your way, refrain from critiquing or pointing out others’ mistakes; instead, try to make the best of it and enjoy the moment.

43. Don’t Compete in Misery

When a loved one shares their struggles, avoid competing to prove your day was harder; instead, offer empathy and support without trying to “win” in suffering.

44. Assess Comment’s Impact on Commitment

Before speaking at work, breathe and ask if your comment will improve the other person’s commitment; if not, re-evaluate if it’s truly worth saying.

45. Prioritize Relationship with Comments

Before speaking to loved ones, breathe and ask if your comment will improve the relationship; if the answer is no, it’s almost never worth saying.

46. Measure Success by External Improvement

When coaching or leading, define progress not by self-assessment but by the observable improvement recognized and judged by those around the individual.

47. Select Committed Individuals

Invest your coaching or leadership time in individuals who are genuinely committed to change, as their willingness is the primary driver of success.

48. Focus on Others’ Success, Not Ego

As a coach or leader, ensure your efforts are centered on the growth and achievements of those you work with, not on validating your own intelligence or ego.

49. Establish Clear Commitment Expectations

Before engaging in a coaching or development relationship, outline non-negotiable actions (e.g., getting feedback, follow-up, hard work) and only work with those willing to commit.

50. Don’t Waste Time on Uncaring

Direct your energy towards individuals who genuinely desire improvement, as efforts to change those who don’t care will be unproductive and a waste of your time.

51. Focus on Present, Practice Forgiveness

When faced with distractions or frustrations, let go of past mistakes or external annoyances, concentrate on the immediate task, and forgive others and yourself to avoid self-inflicted misery.

52. Apply the 24-Hour Rule

Allow yourself one day to process wins or losses, then mentally turn the page to a new, blank day, forgiving past events and moving forward with a “next play” mindset.

53. Beware Commercial Happiness Illusions

Recognize that advertising often creates a false link between material acquisition and happiness, leading to fixation on external factors that don’t deliver lasting joy.

54. Respect Diverse Referent Groups

Understand that individuals have different heroes and cultural backgrounds; recognizing these differences reduces prejudice and promotes inclusivity.

55. Separate Preference from Requirement

Focus on an individual’s ability to meet job requirements, rather than allowing personal preferences (e.g., appearance) to influence your judgment.

56. Focus on Self-Improvement

Seek feedback on your own behavior and commit to personal growth, rather than expending energy on critiquing or judging those around you.

57. Adapt to Rising Leadership Expectations

Recognize that current standards for leaders are higher than ever, and employees have greater agency to leave, necessitating continuous improvement in leadership behavior.

58. Systematize Sincere Recognition

Twice a week, review a list of important people and proactively offer sincere, simple thanks for specific contributions, avoiding insincere praise.

59. Ask “What Are You Proud Of?”

Use this simple question to uncover others’ achievements and provide opportunities for genuine recognition of things you might not have known.

60. Ask Individuals for Communication Feedback

To improve communication with a specific person, ask them directly for ideas and insights, as they are the best source of relevant feedback.

61. Understand Others, Beware Manipulation

Strive to comprehend others’ perspectives and feelings, but recognize that this understanding can be used for both positive support and negative manipulation.

62. Manage Empathy of Feeling

While feeling others’ emotions can foster connection, be cautious not to internalize excessive pain, especially in demanding roles, to maintain your effectiveness.

63. Balance Caring, Maintain Objectivity

While caring is positive, excessive emotional investment can lead to risk aversion and reduced effectiveness in roles requiring objective decision-making.

64. Help Actively, Avoid Dependency

While taking action to help is valuable, be mindful not to become a “fixer” who inadvertently creates dependency and prevents others from taking responsibility.

65. Practice Singular Empathy

Focus on being the specific person or leader needed for the individual and situation at hand, without carrying over past roles or emotions.

66. Approach Each Interaction Freshly

Regardless of how many times you’ve performed a task, reframe it as a unique experience for the recipient, dedicating your best effort to them.

67. Understand Without Agreeing or Dwelling

Engage with different viewpoints to foster connection, but maintain your own stance and avoid getting stuck in their emotional space.

68. Shed Past Roles, Be Present

Develop the discipline to consciously shed past roles and their associated emotions to fully engage with the current situation and people, ensuring fairness and effectiveness.

69. Self-Impose Penalties for Habits

For behaviors you want to change, establish a small, consistent financial penalty (e.g., $20 to charity) to increase accountability and awareness.

70. Adopt “Salesperson” Mindset

View the decision-maker as a “customer” you need to “sell” your ideas to, recognizing that they don’t have to buy, especially when influencing those with power.

71. Prioritize Your Commitment in Decisions

If you are the decision-maker and options are similar, lean towards your preferred choice because your commitment to it will likely lead to better execution.

72. Decide Clearly, Respectfully, Fallibly

When making a final decision despite disagreement, state your choice clearly, acknowledge others’ input and intelligence, and ask for their best execution, without needing to prove them wrong.

73. Increase Personal Environmental Control

Recognize that while external triggers influence you, you can consciously shift the balance to exert more control over your behavior and reactions.

74. Acknowledge Environmental Susceptibility

Openly accepting that you can be influenced by your surroundings makes you less vulnerable to being unconsciously controlled by them.

75. Confront Talk vs. Live Values

Daily self-assessment reveals the often-unflattering truth of how your actual behavior aligns with your stated intentions, highlighting areas for real change.

76. Thank Past Self, Release Mistakes

Acknowledge and appreciate the positive contributions of your “previous selves,” and consciously let go of their errors without dwelling on them.

77. Forgive Past Self, Live Now

Recognize that you are not the same person you were previously; release the burden of past actions and allow yourself to be the person you need to be now.

78. Live Your Own Life Actively

Disengage from excessive consumption of others’ lives (e.g., social media, celebrity culture) and past glories, focusing instead on creating your own present experiences.

79. Focus Impact, Release Uncontrollables

Reduce personal expectations and worries about uncontrollable factors to increase your actual influence and positive contribution.