← The Knowledge Project

Blake Eastman: Learn to Read Anyone

Jan 9, 2024 1h 42m 54 insights
Blake Eastman has dedicated his entire life to psychology and nonverbal behavior.   In 2009 he founded The Nonverbal Group, a  behavioral research and education company in New York City which conducts large scale studies on human behavior and uses a wide range of technologies to systematically deconstruct and improve human communication.   Eastman dives deep into how we communicate with one another, including the ability to read nonverbal cues, his thoughts on big talkers vs. silent types, how we can communicate with our partners without complaining, the value of watching ourselves communicate on video, understanding the power structures and social dynamics at work, and so much more.   Eastman has also served as an adjunct psychology professor at the City University of New York for six years where he taught General Psychology, Developmental Psychology, and Group Dynamics. He is also a former professional poker player and the founder of School of Cards, the first brick-and-mortar poker school in New York City.   Listen and Learn -- Watch the episodes on YouTube: https://www.youtube.com/c/theknowledgeproject/videos Newsletter - Each week I share timeless insights and ideas that you can use at work and home. Add it to your inbox: https://fs.blog/newsletter/ My New Book! Clear Thinking: Turning Ordinary Moments into Extraordinary Results is out now - https://fs.blog/clear/  Follow me: https://beacons.ai/shaneparrish Join our membership: https://fs.blog/membership/
Actionable Insights

1. Define Your Personal Success

Clearly articulate your personal version of success by writing down specific goals and aspirations in various life domains. This allows you to measure progress and ensures you are pursuing your own path, rather than inadvertently playing ‘somebody else’s game’.

2. Initiate Identity Shift for Growth

When facing a pivotal moment or feeling like a ‘complete failure,’ intentionally initiate a massive identity shift. A conscious decision to change your identity can align your actions with new goals and lead to significant personal transformation.

3. Practice Consistent Writing

Engage in a consistent writing practice to externalize your thoughts and ideas. Writing creates a tangible reality from your thoughts, allowing you to critically examine them, structure ideas, and improve thinking and communication.

4. Keep a Video Journal

Create a video journal by speaking to a camera daily. This method provides an objective record of your emotional state and perspective, allowing for more accurate self-analysis than written journals, especially if you tend to be overly optimistic.

5. Record Yourself on Video

Record yourself (e.g., with an iPhone) during interactions, especially with partners, and watch the video back. Video provides raw, objective data of your behavior, helping you identify patterns and discrepancies between your perception and reality, which is difficult to achieve through recall alone.

6. Confront Your Behavioral Biases

Acknowledge and confront your existing biases and past models of interaction. Understanding where you are wrong is the first step to improving the accuracy of your perceptions and ability to read non-verbal cues.

7. Challenge Your Perceptions

Actively seek out situations where your predictions or perceptions about others’ behavior are challenged and proven wrong. Being shown you are ‘really wrong’ is a powerful catalyst for challenging existing worldviews and fostering self-growth.

8. Focus on Perception, Not Meaning

When analyzing behavior (yours or others’), focus on its perception rather than trying to assign a fixed meaning. Understanding how behavior is perceived (especially if it falls outside socially relevant distributions) is more accurate and actionable than assuming a universal meaning.

9. Understand Norms to Be Yourself

Aim to understand social norms (’normal’) not to conform, but to avoid behavioral blind spots that lead to ostracization, allowing you to be your authentic self in a powerful way. This approach helps you operate effectively within society while still expressing your individuality, pushing you to the ‘right side of the bell curve’ (positive deviation).

10. Optimize Behavior for Others

Consciously shift your focus to optimize your behavior for the people around you, rather than prioritizing your own internal state. This outward focus is a hallmark of well-liked and effective communicators, fostering better social interactions and helping you get out of your own head.

11. Go Positive and Go First

Adopt the ‘go positive and go first’ principle by initiating positive actions and attitudes without waiting for others to reciprocate. This leadership approach unlocks unforeseen opportunities and consequences, as inaction (waiting for others) yields no results.

12. Ask for Missing Context

When seeking information or asking questions, explicitly ask others if there’s any context you need to know to improve your understanding or questions. This prompts others to provide crucial context, which is the single biggest communication tip for clarity and effectiveness, especially in corporate settings.

13. Develop Communication Range

Develop ‘range’ in your communication style, incorporating shifts in tonality and movement. Unpredictability and variation keep the listener engaged and prevent their brain from ‘auto-completing’ your message.

14. Cultivate Warm, Piercing Eye Contact

Cultivate a strong, warm, and piercing eye contact combined with focused presence when interacting with others. This nonverbal technique can make the other person feel uniquely important and deeply heard, fostering strong connection.

15. Practice Empathetic Perspective-Taking

When encountering behavior you wouldn’t do, ask yourself what circumstances would lead you to act that way. This helps shift your perspective, foster empathy, and understand that others’ behavior often makes sense within their own context.

16. Challenge Negative Group Narratives

Be willing to challenge negative group narratives, especially when they involve complaining about partners or other people. A single person can shift a group’s narrative from negative to positive, encouraging others to reflect on their own perspectives.

17. Align Relationship Definitions

Before committing, discuss and align on your definitions of an ideal relationship, including how much time you spend together and what it ‘should’ look like. Mismatched expectations about the nature of a relationship are a significant source of conflict, and alignment can foster longevity and reduce friction.

18. Watch for Transactional-Only Talk

Observe if couples primarily engage in transactional conversations (errands, logistics) without asking each other questions. A lack of non-transactional questioning between partners is a significant red flag for relationship problems and can predict divorce.

19. Storytelling Over Questions on Dates

On dates, focus on storytelling rather than asking a series of questions. Storytelling creates more threads of connection than a question-and-answer format, leading to deeper connection.

20. Clarify Your Dating Desires

Before dating, reflect deeply on what truly makes you happy and what you genuinely want in a partner, beyond superficial attraction. This helps you avoid mimetic desire (wanting what you think you should want) and focus on deeper compatibility for a fulfilling relationship.

21. Be Authentic in Dating

In dating, avoid pretending to be someone you’re not; instead, be your authentic self, adjusting your ‘volume’ as needed. Authenticity prevents misrepresentation that can lead to incompatibility and dissatisfaction after a few dates.

22. Embrace Awkward, Deep Dates

Embrace dates that feel a ’little bit awkward’ or ‘weird’ but offer more depth. These interactions often lead to deeper connections than superficially smooth dates, which can mask biases and prevent genuine rapport.

23. Discuss Nuanced Topics

Engage in conversations about nuanced topics that people don’t normally discuss. This approach can build a higher level of trust by exploring deeper, less common areas of discussion.

24. Stay Within Trustworthy Norms

Avoid behaviors that are significantly outside societal norms for trustworthiness, such as erratic eye contact during serious conversations. Such behaviors can immediately lead to a perception of untrustworthiness, making it harder to build rapport.

25. Avoid One-Word Responses

Establish clear communication protocols, such as requiring more than one-word responses, especially in contexts where brevity might be misinterpreted as negative emotion. This helps prevent misinterpretations stemming from individual biases and over-contextualization of simple responses.

26. Create a Personal Operating Manual

Create a ‘personal operating manual’ that outlines your quirks, preferences, and communication style. Proactively sharing this information helps you control your narrative and prevents others from imagining or misinterpreting your behavior.

27. Optimize Communication Environment

Design your physical environment (e.g., office setup) to facilitate optimal communication and connection. A simple change like moving from behind a desk to a one-on-one couch setup can make people feel more heard and foster better alignment.

28. Initiate Direct Conversations

Directly ask questions and initiate conversations at a personal level, especially when communication silos are blocking decision-making. Many organizational problems stem from a lack of direct communication, which can be resolved by simply talking more.

29. Avoid Self-Diminishing Mindset

Avoid mentally ‘falling in line’ with perceived power structures by elevating others and diminishing yourself. Such a mindset creates a delta in perception that hinders your ability to interact as equals and creatively navigate situations.

30. Perform the “Ebenezer Exercise”

Imagine your funeral and reflect on what stories and sentiments you want people to share about your professional life. This helps align your current behavior and leadership style with your desired legacy and values, ensuring you’re pursuing what’s truly worth wanting.

31. Select Coaches by Value Alignment

When selecting a coach, prioritize individuals who demonstrate alignment between their stated values and their actual behavior. It’s crucial to be coached by someone who genuinely applies what they teach, as hypocrisy undermines credibility and effectiveness.

32. Choose Coaches Who Challenge You

Seek out coaches who are willing to directly challenge your assumptions, call out inconsistencies, and hold you accountable. Such coaches help you confront your ‘bullshit’ and ensure your words align with your actions, fostering genuine growth.

33. Get a Coach Early

Get a coach, especially early in your career or personal development journey. Coaches provide a shortcut to expertise, minimize suffering on the path to goals, and offer accountability that is difficult to find otherwise.

34. Reframe Presentations as Conversations

Reframe your mindset about presentations; view them simply as talking to a group of people, rather than a unique, hyped-up event. Breaking this social construct reduces anxiety and allows for more natural, effective communication.

35. Practice Presentations Consistently

Practice presentations consistently and frequently (‘put in the reps’) over an extended period. Consistent practice, rather than intense one-off preparation, is crucial for developing comfort and expertise in presenting.

36. Prioritize Comfort in Presenting

Prioritize achieving a state of comfort and freedom in your presentation style or general behavior. Being comfortable is the foundation for effective communication and allows you to build more advanced skills on a natural base.

37. Outline and Repeat for Presentations

For longer presentations, use outlines and repeatedly practice the content, rather than memorizing a script. This approach allows for flexibility and natural delivery, especially for presentations longer than a short TED talk.

38. Record Audience, Not Just Speaker

When practicing or evaluating presentations, record the audience’s reactions, not just yourself. A presentation’s success is measured by audience engagement, and observing their non-verbal cues provides direct feedback for optimization.

39. Map Power Structure Decision Trees

To understand power structures, create a decision tree mapping out all possible motivations and scenarios for key figures (e.g., a new CEO). Use daily data and evidence to systematically eliminate possibilities, helping you accurately assess the underlying dynamics.

40. Break Awkward Silences First

In awkward social situations (e.g., an elevator), be the first to speak up or make a lighthearted comment. This demonstrates leadership by breaking cultural norms and can instantly ease tension, making you more well-liked.

41. Apply the Rockefeller Method

Apply the ‘Rockefeller method’ quarterly: critically examine processes and expenses, asking where you’re ‘putting extra tar’ (unnecessary effort or cost). This helps optimize efficiency, reduce waste, and identify areas for negotiation or streamlining in both business and personal life.

42. Extract Five Key Passages

When reading a book, select and highlight only five passages that are truly important to you, then write down why they are significant. This selective approach ensures you extract tangible value and actionable insights, preventing information overload from excessive highlighting.

43. Color-Code Your Notes

Develop a color-coding system for your notes (e.g., Kindle highlights) to categorize different types of insights. This helps organize information for specific goals, such as improving writing (blue), identifying research needs (red), or extracting life lessons (yellow).

44. Use Flashcards for Retention

Use flashcards (e.g., the Japanese method) to help retain information, especially for specific events or facts. Flashcards are an effective way to improve recall and ensure you remember key details like names and sources.

45. AI Prompt for Academic Mapping

Use a specific ChatGPT prompt for new academic disciplines: ‘Imagine this academic discipline as the base of a tree, the branch as a subdiscipline, and the leaves as corresponding academics.’ This prompt helps AI quickly map out the macro principles, sub-disciplines, and key players, significantly accelerating research.

46. Identify Academic Conflicts with AI

After mapping a discipline with AI, ask ChatGPT to identify the three biggest sources of conflict or disagreement within that field. Understanding the areas of contention helps you grasp the nuances and ongoing debates, providing a deeper understanding of the subject.

47. Use AI for Communication Analysis

Leverage ChatGPT to build inventories and scales for analyzing communication patterns (e.g., assertion in text). ChatGPT can quickly and accurately rank phrases based on desired criteria, providing rationales and significantly accelerating the development of analytical tools.

48. Critically Examine Data & Research

Apply critical thinking to information, especially research and data, by questioning methodologies and potential manipulations. This helps you identify flaws in arguments and data, fostering a more discerning and informed perspective.

49. Optimize for Thresholds, Not Maxima

Identify the point of diminishing returns in metrics (e.g., a 92% being an A) and optimize your effort to achieve that threshold rather than over-exerting for marginal gains. This strategic approach saves time and effort by focusing on what truly matters for success within a given system.

50. Increase Behavioral Awareness

Increase your behavioral awareness by focusing on noticing subtle shifts and variations in others’ behavior. This helps you understand the meaning you’re deriving in real-time, rather than prematurely assigning fixed meanings to specific body language cues.

51. Record Non-Work Interactions

If work video isn’t available, record yourself interacting with a close friend in a non-work context. This helps you identify your natural, comfortable communication style (tonal patterns, movement) which often represents your optimal self for work interactions.

52. Seek “I Don’t Know” from Experts

When evaluating experts, look for instances where they admit ‘I don’t know’ or acknowledge being wrong. The ability to express uncertainty or humility is a sign of true expertise and intellectual honesty, countering the compulsion to always appear confident.

53. Test with Fake Information

To test for incompetence or a desire to appear knowledgeable, introduce fake information (e.g., a made-up study) into a conversation. Observing if someone pretends to know about the fake information reveals their willingness to sacrifice truth for perceived competence.

54. Observe Cultural Nonverbal Norms

Adopt an ‘anywhere on the planet approach’ by observing and understanding cultural differences in nonverbal behavior (e.g., proxemics, movement, tone). Recognizing that behaviors are cultural constructs prevents misinterpreting them (e.g., perceiving a culturally normal interaction as aggressive).