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#70 Scott Adams: Avoiding Loserthink

Nov 26, 2019 59m 19s 16 insights
Dilbert creator and author Scott Adams shares cognitive tools and tricks we can use to think better, expand our perspective, and avoid slumping into “loserthink.”   Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, searchable transcripts, member-only episodes, and more. Sign up at: https://fs.blog/membership/   Every Sunday our newsletter shares timeless insights and ideas that you can use at work and home. Add it to your inbox: https://fs.blog/newsletter/   Follow Shane on Twitter at: https://twitter.com/ShaneAParrish
Actionable Insights

1. Assume Human Irrationality

Adopt the hypnotist’s view that humans are rationalizers who make decisions for irrational reasons and then explain them after the fact. Assume people are irrational 90% of the time, and adjust your approach to be more effective, as systems built on the assumption of rationality often fail.

2. Develop a Skill Stack

Combine complementary skills from different domains (e.g., business and art) to create a unique and powerful advantage that makes you stand out and handle diverse challenges.

3. Listen to Customers & Adapt

Actively solicit feedback from your customers or audience and be willing to fundamentally change your product or service based on consistent input to meet their expressed desires.

4. Cultivate Multidisciplinary Thinking

Expose yourself to the general ideas and mental models from various disciplines (e.g., economics, psychology, history, science) to broaden your perspective and avoid ’loser think.’ You don’t need to be an expert, just hear the concepts once.

5. Ignore Sunk Costs

When making decisions, disregard any money or effort already expended (sunk costs), as that resource is gone. Base your choices solely on the present variables and future outcomes.

6. Master Interview Communication

In interviews, prioritize conveying your intended message and being interesting over strictly answering every question. Avoid making statements that could be easily misinterpreted.

7. Accept Criticism’s “Package”

Understand that criticism is an inherent and unavoidable part of public success or notoriety. Choose to accept it as part of the overall ‘package’ of benefits and drawbacks, rather than complaining about it.

8. Differentiate & Practice Criticism

Distinguish between criticism based on actual statements and criticism based on misunderstandings. Practice responding to critics wittily for audience entertainment or to correct the record, using these interactions to refine your future responses.

9. Use “The Magic Question”

When critics misinterpret your views, challenge them by asking, ‘State one thing you believe on this topic that you think I do not believe.’ This prompts them to clarify their understanding and often reveals their initial misinterpretation.

10. Frame Disagreements as Questions

When trying to persuade someone, first agree with them as much as possible without lying (pacing). Then, introduce your disagreements in the form of questions rather than statements, allowing them to discover flaws in their own thinking.

11. Challenge Confidence in Consensus

To reduce someone’s certainty in their opinion, especially if based on expert consensus, point out historical instances where experts or majorities were confidently wrong, introducing the idea that consensus doesn’t always equal correctness.

12. Track Your Own Errors

Keep a personal record of times you were grossly wrong about something you were certain was right. This practice helps build humility and an open mind, making you more receptive to being wrong in the future.

13. Base Creativity on Experience

For creative endeavors like writing humor, draw inspiration from your personal experiences. This makes the work more relatable and authentic to others who have had similar experiences.

14. Compare Realistically, Not Ideally

When evaluating situations or performance, compare them to realistic alternatives or similar circumstances, rather than an imagined perfect state or an incomparable ideal.

15. Be Wary of Simplistic Explanations

Recognize that the person offering the ‘simplest explanation’ is often the least informed. Remind yourself that your own ‘simple’ explanation might not be universally simple or correct.

16. Persist Despite Rejections

If you have a long-held ambition, persist despite rejections and setbacks. Re-evaluate your approach and raise your sights if a credible person sees potential in your efforts.