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Why You Say Yes When You Shouldn't — And How To Say No When It Matters Most | Dr. Sunita Sah

Aug 4, 2025 1h 10m 11 insights
<p dir="ltr">A conversation with a Cornell professor who is attempting to rebrand the concept of defiance.</p> <p dir="ltr"><a href="https://www.sunitasah.com/">Dr. Sunita Sah</a> started her career as a physician but then switched over to organizational psychology. At Cornell, she conducts research on influence, authority, compliance, and defiance. She is the author of <a href="https://www.sunitasah.com/defy">Defy: The Power of No in a World That Demands Yes.</a></p> <p dir="ltr">In this episode we talk about:</p> <ul> <li dir="ltr">How Dr. Sah defines defiance </li> <li dir="ltr">The costs of compliance </li> <li dir="ltr">The five stages of defiance</li> <li dir="ltr">How to make defiance a practice</li> <li dir="ltr">The upside of tension </li> <li dir="ltr">The importance of knowing your values — how to articulate them, and how this relates to our biology, specifically our hormones </li> <li dir="ltr">The gender components of defiance <strong><br /></strong></li> </ul> <p dir="ltr">Join Dan's online community <a href="http://www.danharris.com/">here</a></p> <p dir="ltr">Follow Dan on social: <a href="https://bit.ly/3tGigG5">Instagram</a>, <a href="https://bit.ly/3FOA84J">TikTok</a></p> <p dir="ltr">Subscribe to our <a href="https://bit.ly/3FybRzD">YouTube Channel</a></p> <p><strong> </strong>To advertise on the show, contact sales@advertisecast.com or visit <a href="https://advertising.libsyn.com/10HappierwithDanHarris">https://advertising.libsyn.com/10HappierwithDanHarris</a></p> <p><strong>
Actionable Insights

1. Clarify & Live Your Values

Write down your personal values (e.g., integrity, compassion, fairness) to increase the likelihood of acting in alignment with them and to lower your stress response. Regularly ask yourself, ‘What would a person like me, with these values, do in this situation?’

2. Recognize Body Tension

Tune into your body to identify physical signs of tension (e.g., unease, dry mouth, headache), as this is a powerful signal from your values indicating something isn’t right. Use body scan meditation to improve your ability to perceive these internal signals.

3. Practice Defiance as a Skill

Anticipate situations where you might need to defy, then visualize yourself acting defiantly and script out what you would say. Practice these phrases aloud repeatedly to train your neural pathways, making it easier to speak up when the moment arises.

4. Consider Costs of Compliance

Actively weigh the negative consequences of constant compliance, such as resentment, chronic stress, anxiety, and burnout, against the perceived costs of defiance. Recognizing these hidden costs can motivate you to act in alignment with your values.

5. Use the Defiance Compass

When faced with a decision, use the three-question compass: ‘Who am I?’ (your values), ‘What type of situation is this?’ (is it safe enough and effective enough?), and ‘What does a person like me do in a situation like this?’ to guide your actions.

Ensure five key elements are present—capacity, knowledge, understanding, freedom to say no, and considered authorization—for both true consent (a ’true yes’) and true defiance (a ’true no’). This framework helps you make thoroughly considered decisions aligned with your values.

7. Consciously Comply, Defer Defiance

When the costs of defying are too great or the benefits too meager, consciously choose to comply, but defer defiance to a safer and more effective time. Avoid using this as a rationalization to never defy, as the costs of compliance will only increase.

8. Manage Insinuation Anxiety

Recognize ‘insinuation anxiety’—the fear of implying something negative about someone by noncompliance—and manage it by creating physical or psychological distance. Use delaying phrases like ‘Let me think about it’ or self-talk in the third person to connect with your values.

9. Leaders: Create Psychological Safety

If you hold institutional power, actively foster a culture where people feel safe to speak up without penalty. Reward defiant behavior, act on feedback, and model defiance yourself to encourage innovation and prevent ethical fading.

10. Teach Defiance Skills Early

Teach children defiance skills alongside compliance, empowering them to challenge inappropriate requests and act in alignment with their values from a young age. This helps build a society where individuals are more likely to speak up against harmful norms.

11. Reframe Defiance as Positive

Challenge the societal equation that equates compliance with ‘good’ and defiance with ‘bad,’ recognizing that defiance, when aligned with values, is a positive and proactive force. This mindset shift is crucial for personal growth and societal improvement.