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The Science of Handling Uncertainty | Maya Shankar

Jun 20, 2022 59m 30s 20 insights
<p><em>New episodes come out every Monday, Wednesday, and Friday for free, with 1-week early access for Wondery+ subscribers.</em></p> <p><em>---</em></p> <p>It seems like a design flaw in our species that we live in a world of constant change yet most of us are not comfortable with uncertainty. </p> <p><br /></p> <p>In this episode, we talk to Maya Shankar about how to get better at dealing with change and to stop seeking what scientists call "cognitive closure."</p> <p><br /></p> <p>Shankar is a former Senior Advisor in the Obama White House, where she founded and served as Chair of the White House Behavioral Science Team. She also served as the first Behavioral Science Advisor to the United Nations, and is currently a Senior Director of Behavioral Economics at Google. She is the host of the Pushkin Industries podcast <a href="https://mayashankar.com/podcast" rel="noopener noreferrer" target="_blank">A Slight Change of Plans</a>, which was named Best Show of the Year in 2021 by Apple. </p> <p><br /></p> <p><br /></p> <p>In this episode we talk about: </p> <p><br /></p> <ul> <li>Why humans are so uncomfortable with uncertainty and change</li> <li>What a behavioral scientist actually does in the world</li> <li>Why even the host of a podcast about change isn't immune to the uncertainties of life </li> <li>The benefits of cultivating a more malleable sense of self</li> <li>Why humans are such bad forecasters</li> <li>The importance of auditing yourself when you're undergoing a big change</li> <li>How to take advantage of big reset moments</li> <li>The concept of cognitive closure and why encouraging an open mind can make us more resilient  </li> </ul> <p><br /></p> <p><br /></p> <p><br /></p> <p><br /></p> <p><strong>Full Shownotes:</strong> <a href="https://www.tenpercent.com/podcast-episode/maya-shankar-466" rel="noopener noreferrer" target="_blank">https://www.tenpercent.com/podcast-episode/maya-shankar-466</a></p>
Actionable Insights

1. Cultivate Malleable Self-Identity

Develop a flexible self-identity not rigidly attached to specific roles or pursuits, allowing for greater adaptability when circumstances inevitably change.

2. Anchor Identity to Core Motivators

Instead of specific pursuits, attach your identity to the underlying features that truly light you up (e.g., human connection, impact) so you can find these traits in other activities if circumstances shift.

3. Foster an Open Mind

Cultivate a mindset that is open to all the nuanced ways a change might affect you and others, rather than categorizing it simply as ‘good’ or ‘bad,’ which builds resilience.

4. Resist Cognitive Closure

Actively resist the human desire for perfect information and certainty, especially when it’s not available, to become more resilient and comfortable with ambiguity during times of change.

5. Identify as Uncertainty-Thriver

Consciously reframe your self-identity as someone who excels or thrives during uncertainty and is challenge-oriented, which helps in navigating unexpected changes.

6. Humble Change Forecasting

Recognize that humans are poor forecasters of how big changes will truly affect them, and approach transitions with humility, expecting outcomes to be more complex than initially predicted.

7. Audit Self During Change

Regularly assess how a significant change is impacting you in unexpected ways, both positive and negative, to gain a more nuanced and accurate understanding of its effects.

8. Leverage Natural Sense-Making

Understand that your mind is naturally wired to create narratives and find meaning in experiences, which can serve as an ally in processing change and hardship, even if the conclusions aren’t always positive.

9. Third-Person Problem Perspective

When facing problems, distance yourself by imagining you are giving advice to a friend, adopting a third-person perspective to see issues more clearly, objectively, and avoid emotional entrapment.

10. Selective Venting Strategy

Choose carefully who you vent to, ensuring they understand that sometimes you need cognitive reframing strategies and perspective, not just commiseration, to move towards a more productive state.

11. Establish Daily Rituals

Create simple, consistent daily rituals that are easy to perform, as they provide a sense of control and stability when the world around you feels uncertain or overwhelming.

12. Regular Awe Experiences

Actively seek out experiences of awe and beauty, whether in nature or man-made, to gain perspective, distance yourself from ego and anxieties, and feel a healthy sense of smallness in the universe.

13. Capitalize on Fresh Starts

Use natural transition points like birthdays, new homes, or the start of a week to integrate new habits, as the mind is more open to new behaviors during these ‘reset moments.’

14. Self-Define Goals

Take ownership over your goals by defining your own targets, as this increases motivation and makes you more likely to achieve them compared to being given goals by others.

15. Choose Goal Options

If goals are externally imposed, seek or request a set of options from which to choose, as this fosters a sense of ownership and increases motivation.

16. Set Goals in Similar State

Bridge empathy gaps between your present and future self by setting goals when you are in a psychological and physiological state similar to when you’ll be working towards them, to ensure realistic and achievable targets.

17. Reward Quality Over Time

When rewarding yourself for work or progress, focus on metrics that reflect quality or completion rather than just time spent, to avoid ‘running out the clock’ and ensure genuine effort.

18. Shorten Goal Middles

Be mindful of the ‘middle problem’ where motivation drops; structure goals or tasks to have shorter or non-existent middles (e.g., break annual goals into monthly/weekly mini-goals) to maintain consistent motivation.

19. Give Advice to Self-Motivate

To motivate yourself, give advice to others who are pursuing similar goals, as this process helps you recall successful past behaviors and form specific action plans for your own future.

20. Practice Temptation Bundling

Pair an activity you find unpleasant (e.g., working out, folding laundry) with one you find immediately rewarding (e.g., listening to favorite music/podcast), reserving the reward only for the unpleasant activity, to make the harder task more appealing.