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The Science of Building Better Relationships | Marissa King

Apr 28, 2021 1h 4m 20 insights
The idea of networking can be fraught. For some people, it might, at times, seem either icky or pathetic to deliberately try to make friends, either in a personal or professional context -- especially since so many of us may be feeling a bit socially awkward anyway, after months of Covid restrictions. However, my guest today will argue that there are profound health benefits to building positive relationships, and she has advice about how to actually do it, based on neuroscience and psychology. Marissa King is a Professor of Organizational Behavior at the Yale School of Management, where she studies social networks, social influence, and team dynamics. She is also the author of a recently-released book, called Social Chemistry: Decoding the Patterns of Human Connection. In this conversation, we talk about: how your social networks impact your mental health; how, when it comes to social networks, quality and structure are more important than quantity; why you're not as bad at being social as you may think; the importance of humor; how status and privilege play into networking; the benefits of calling up old friends you haven't spoken to in a while; and she will ask you to consider whether you are a convener, a broker, or an expansionist. This is actually part two of a two-part series that we're running this week about the hard science and soft skills of social connection. If you missed it on Monday, we had an amazing interview with a researcher named Barbara Fredrickson from UNC Chapel Hill. She has a lot of fascinating things to say about what love actually is and takes a pretty broad view of the concept of love. You don't have to listen to that in order to understand this episode, but I think they work great in concert.  One more item of business, and it is an invitation for you to participate in this show. In June, we'll be launching a special series of podcast episodes focusing on anxiety, something I'm sure we're all too familiar with. In this series, you'll learn the mechanics of anxiety: how and why it shows up and what you may be doing to feed it.  And this is where you come in. We'd love to hear from you with your questions about anxiety that experts will answer during our anxiety series on the podcast. So whether you're struggling with social anxiety, anxiety about re-entering the world post-Covid, or have any other questions about anxiety - we want to hear from you. To submit a question or share a reflection call (646) 883-8326 and leave us a voicemail. If you're outside the United States, you can email us a voice memo file in mp3 format to listener@tenpercent.com. The deadline for submissions is Wednesday, May 12th.  And if you don't already have the Ten Percent Happier app, you can download it for free wherever you get your apps or by clicking here: https://www.tenpercent.com/?_branch_match_id=888540266380716858. Full Shownotes: https://www.tenpercent.com/podcast-episode/marissa-king-342
Actionable Insights

1. Prioritize Quality Over Quantity

Focus on the quality and structure of your social network, rather than just the number of people you know, as these factors are more critical for career success, well-being, and happiness.

2. Be Intentional About Relationships

Actively cultivate and maintain your social networks, especially after periods of isolation, because without intentionality, networks tend to shrink and their benefits diminish over time.

3. Leverage Existing Relationships

Recognize the extraordinary untapped value in your current network and actively reach out to reconnect with people you already know, as trust endures and these relationships offer new perspectives.

4. Practice Deep, Present Listening

Strengthen social relationships by being fully present in conversations, avoiding distractions and the urge to fix or share ‘Me Too’ stories, allowing the other person 90 seconds to fully express themselves.

5. Reframe Networking as Giving

Overcome the ‘moral aversion’ to intentional networking by focusing on what you can give to others in a social interaction, rather than what you can get, which fosters genuine connection.

6. Reach Out to Old Friends

Overcome the awkwardness of reconnecting with old friends by realizing they would likely be delighted to hear from you; offer a gift, ask for help, or simply express that you were thinking of them.

7. Identify Your Network Type

Consider whether your network structure is primarily ‘convener’ (everyone knows each other), ‘broker’ (connecting disparate groups), or ’expansionist’ (very large network) to understand its properties and potential benefits.

8. Cultivate a Convening Network

Build a ‘convening’ network where friends know each other, fostering deep relationships, trust, and reciprocity, which is strongly associated with positive mental health and well-being.

9. Straddle Social Worlds (Broker)

Develop a ‘broker’ network by connecting different social circles, which promotes innovation, creativity through recombination of ideas, and a stronger work-life balance.

10. Practice Network Oscillation

Intentionally shift between deep, convening-like connections and broader, brokerage-like expansions to gain the benefits of both strong social support and innovation/creativity.

11. Incorporate Laughter for Connection

Use laughter in conversations, as even short bursts are highly predictive of feeling connected and overall happiness, signaling a shared reality and mutual understanding.

12. Offer Help to Others

Reach out to people and offer help, especially when feeling nervous or anxious, as assisting others is an effective way to get out of your own head and reduce self-focused fear.

13. Model Openness in Conversations

Be genuinely open about how you are doing to create space for others to share their true feelings, as human beings are wired for reciprocity and will often meet your emotional cadence.

14. Ask About Listening Preferences

When someone is sharing a problem or anxiety, ask them directly if they want you to simply listen or if they are looking for advice, to ensure you provide the support they truly need.

15. Develop People Skills

Recognize that social intelligence and people skills are learned abilities that can be improved over time, rather than inherent traits, which can reduce social anxiety and open the door to learning.

16. Be Cautious with Humor

Avoid making unfunny jokes to ease awkward moments, and be particularly cautious with self-deprecating humor, especially for women, as it can inadvertently undermine perceived competence.

17. Ensure Emotional Bandwidth

Only ask deep questions or invite others to share profoundly if you have the emotional capacity to truly hold and process their answer, avoiding situations where you are unwilling to hear the truth.

18. Men: Connect Through Conversation

Men should actively maintain social connections through conversation, rather than solely relying on shared activities, as the latter was disproportionately disrupted during the pandemic, leading to network shrinkage.

19. Accurately Perceive Your Network

Strive to have an accurate understanding of your social network and its composition, as this awareness helps prevent relationships from fading due to an ‘out of sight, out of mind’ effect.

20. Prioritize Eulogy Values

Reflect on what truly matters at the end of life, prioritizing ’eulogy values’ such as relationships and human connection over ‘resume values’ like work achievements, to guide your daily investments of time and energy.