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The Likeability Trap, Alicia Menendez

Nov 6, 2019 1h 22m 33 insights
Our guest this week is Alicia Menendez, an award-winning journalist, who finds herself in a common position for many women: caring way too much about what others think of her. Be nice, but not too nice. Be successful, but not too successful. Just be likeable, whatever that means. In the workplace strong women are often criticized for being cold, while warm women may be seen as pushovers. In her just released book, The Likeability Trap, and in our conversation, she discusses this issue and explains how and why both men and women should combat it. Plug Zone The Likeability Trap: https://www.amazon.com/Likeability-Trap-Break-Free-Worth/dp/0062838768 Website: http://aliciamenendez.com/ Twitter: @AliciaMenendez Instagram: @aliciamenendezxo Facebook: @AliciaMenendezTV An Evening with Joseph Goldstein and Dan Harris: Staying Sane in a Crazy World https://www.nyimc.org/event/an-evening-with-joseph-goldstein-and-dan-harris-staying-sane-in-a-crazy-world/ Episode References Psychological Safety / What Google Learned From Its Quest to Build the Perfect Team: https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html THE FIVE INVITATIONS: Discovering What Death Can Teach Us About Living Fully https://fiveinvitations.com/the-book/ WeCroak: https://www.wecroak.com/ Ten Percent Happier Podcast Insiders Feedback Group: https://10percenthappier.typeform.com/to/vHz4q4 Have a question for Dan? Leave us a voicemail: 646-883-8326
Actionable Insights

1. Cultivate Self-Compassion for “Ugliness”

Engage in practices like meditation, cognitive work, therapy, and supportive friendships to develop self-compassion and become “friendly toward your ugliness” or things you’re ashamed of. This transforms self-treatment and behavior.

2. Contemplate Your Mortality

Spend a significant amount of time contemplating your mortality to reduce sleepwalking, foster appreciation for life, and live more vibrantly. This can be done in three steps: first, contemplate the vast scope of human history and the countless generations that have lived and died; second, mentally picture the people you know and acknowledge their impermanence; third, focus on yourself, acknowledging that your own body will die and decompose, and material achievements cannot be taken with you.

3. Embrace Vulnerability as a Strength

Reframe vulnerability from a demerit to a point of connectivity. Embracing vulnerability can make you a better manager and leader, providing more freedom in how you operate.

4. Question the Usefulness of Rumination

When caught in a loop of overthinking or “useless rumination,” ask yourself: “Is this useful?” This simple question can help you draw a line between constructive thought and unproductive anguish, allowing you to shift focus.

5. Distinguish Fact from Interpretation

To manage overthinking and rumination, practice distinguishing between known facts and personal interpretations of events. This helps avoid getting lost in subjective thoughts and anxieties.

6. Cultivate Self-Awareness and Clarity

Focus on cultivating self-awareness about your own behaviors and their impact on others, and strive for clarity in your vision and intent. This shifts focus away from external validation and towards effective communication.

7. Prioritize Clarity Over Likability

After interactions, shift your focus from whether you were liked to whether you were clear in your communication. If not, reflect on how to improve clarity next time.

8. Approach Criticism with Self-Compassion

When receiving tough criticism, especially substantive feedback, examine why it hurts and approach your “ugliness” or shame with warmth and charity. This helps quiet denial and allows positive qualities to emerge.

9. Grapple with Emotions (for Men)

For men, actively grapple with and process emotions, as society often conditions men not to. This can improve personal lives and professional interactions, fostering better management and leadership.

10. Incorporate “Female-Coded” Leadership Traits

Recognize and incorporate “female-coded” traits, such as being relational and communicative, into management or professional styles. These traits can be highly advantageous and lead to better outcomes.

11. Proactively Seek Concrete Feedback

If you’re not receiving concrete feedback in a session, actively ask your manager to help you find specific ways to improve your performance. This ensures you get actionable information for career growth.

12. Challenge Subjective Feedback

When receiving subjective or stylistic feedback (e.g., “too assertive”), ask “Compared to who?” to prompt the reviewer to consider if the standard is applied evenly across genders or groups.

13. Connect Feedback to Outcomes

After receiving feedback on your style or behavior, ask your reviewer to explicitly link it to your work product and results. This helps you understand the concrete impact and identify areas for meaningful improvement.

14. Outcome-Focused Feedback (for Managers)

When giving feedback, particularly to women, focus on concrete results and outcomes rather than stylistic elements or how they lead their team. This ensures feedback is objective and actionable.

15. Apply Standards Evenly

Ensure that standards for behavior, such as kindness or assertiveness, are applied equally to all employees, regardless of gender. Address issues consistently across the team.

16. Be Mindful of Language

Be mindful and careful about the language used when talking about colleagues, as words can carry unintended consequences and reinforce biases.

17. Use Specific, Concrete Language in Praise

Instead of generic compliments like “helpful,” use specific and concrete language to describe a person’s contributions (e.g., “Amy provided all the numbers for the report”). This avoids inadvertently relegating them to a “helper” role and clearly highlights their impact.

18. Provide Balanced and Specific References/Feedback

When giving references or feedback, provide balanced and specific details about a person’s strengths across various domains (e.g., “sweet” and “assertive”). Avoid vague or one-sided descriptions that can lead to negative inferences due to the “innuendo effect.”

19. Reframe Negative Language

Be aware of how language can create value judgments (e.g., “emotional” vs. “passionate”). Actively “flip the script” to reframe perceived negative traits into more neutral or positive ones, especially when discussing management styles.

20. Practice Overcommunication

To avoid misunderstandings and ensure project success, especially as a manager, practice overcommunication to ensure everyone is clear on expectations, importance, and timelines.

21. Explain the “Why” Behind Requests

When making requests, take the time to explain the underlying reasons and potential consequences if the request isn’t met. This provides context and helps others understand the importance of the task.

22. Secure Management Buy-in for Bias Programs

For unconscious bias programs and initiatives to be effective, ensure there is sincere buy-in and commitment from top management, as their support is crucial for successful implementation and cultural change.

23. Actively Solicit Opinions in Meetings

When leading meetings, actively ask everyone for their opinion to ensure all voices are heard and seen. This fosters psychological safety and a sense of belonging within the team.

24. Prepare in Advance for Collaborative Meetings

If you tend to dominate discussions, have participants prepare and present materials in advance. This allows you to study up beforehand and create more space for open conversation and diverse input during the meeting.

25. Focus on Providing Value

When putting your work out into the world, focus on what value you can offer to others. This shifts attention from personal reception to the impact of your contribution.

26. Practice Thoughtful Vulnerability

When sharing personal struggles or vulnerabilities, do so thoughtfully and intentionally, perhaps by seeking feedback on how to present it. This “proper vulnerability” can be constructive and empowering.

27. Manage Social Media Engagement

Evaluate what you gain from social media platforms and consider removing them from your phone or limiting how often you check mentions. This helps manage the constant feedback loop if you’re not built to handle it.

28. Discern and Filter Feedback

Recognize that not all feedback needs to be fully accepted or acted upon. Sift through it, decide what genuinely helps you improve, and allow other comments to simply be opinions.

29. Find Grounding Activities/Relationships

Engage in activities or relationships (like with children) that are grounding and require your full presence. This helps break patterns of rumination and provides a sense of perspective beyond external validation.

30. Allow for Reduced Practice During Difficult Times

During rough or erratic periods, give yourself permission to reduce the intensity or frequency of your practices (like meditation) without guilt. Acknowledge that temporary adjustments are sometimes necessary.

31. Acknowledge and Lean into Adversity

Instead of struggling against adversity, acknowledge the current situation and your emotions about it. Lean into the reality of the moment with a different attitude, which can change your relationship to the situation.

32. Seek Alternative Quiet Spaces

If your home environment is too erratic for quiet practice, seek alternative quiet spaces like sitting outside (weather permitting) or in a library.

33. Use White Noise for Focus in Noisy Environments

If your environment is noisy and makes it hard to focus (e.g., during meditation), download and play white noise through headphones to block out distractions.