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The Likeability Trap | Alicia Menendez

May 23, 2022 1h 5m 22 insights
<p><em>New episodes come out every Monday, Wednesday, and Friday for free, with 1-week early access for Wondery+ subscribers.</em></p> <p>Our guest this week is Alicia Menendez, an award-winning journalist, who finds herself in a common position for many women: caring way too much about what others think of her. Be nice, but not too nice. Be successful, but not too successful. Just be likable, whatever that means. In the workplace strong women are often criticized for being cold, while warm women may be seen as pushovers. In her book, The Likeability Trap, and in this conversation, she discusses this issue and explains how and why both men and women should combat it.</p> <p><br /></p> <p><strong>In this conversation, we talk about: </strong></p> <ul> <li>The aforementioned likability trap</li> <li>The structural imbalance in feedback for women and men in the workplace</li> <li>The things for men to consider as they engage with women in the workplace</li> </ul> <p><br /></p> <p><br /></p> <p><strong>Full Shownotes:</strong> <a href="https://www.tenpercent.com/podcast-episode/" rel="noopener noreferrer" target="_blank">https://www.tenpercent.com/podcast-episode/</a>alicia-menendez-212</p>
Actionable Insights

1. Shift Focus to Clarity

Instead of obsessing over whether others liked you, focus on self-awareness and clarity in your vision and intent; ask yourself, ‘Was I really clear in communicating what I wanted to communicate?’

2. Interrogate Ruminative Thoughts

Actively disrupt overthinking by distinguishing between known facts and interpretations, rather than endlessly swirling ideas in your mind and obsessing over them without reaching a cold, hard fact.

3. Practice Self-Compassion with Criticism

When receiving tough criticism, especially substantive feedback that triggers shame, view it with warmth and charity to allow you to process it, quiet the ‘ugliness,’ and let good qualities emerge.

4. Turn Towards “Ugliness”

To achieve peace of mind and improve relationships, actively turn toward and see your neuroses and ambient shame, as insight, though initially uncomfortable, is the only move that makes sense for freedom.

5. Limit Social Media Feedback

Reduce constant exposure to external feedback loops by taking social media platforms off your phone or limiting checking mentions, especially if you are not built for that constant dialogue.

6. Sift Through Feedback Selectively

Understand that you are not supposed to fully take every piece of feedback; you are allowed to sift through it, decide what actually helps and makes you better, and allow other things to be just opinions.

7. Engage in Grounding Activities

Engage in activities that demand your full presence and energy, such as spending time with children, to help break patterns of rumination and focus on what truly matters in the present moment.

8. Ask “Compared to Who?”

When receiving subjective stylistic feedback (e.g., ’too assertive’ or ’too emotional’), ask ‘compared to who?’ to force the reviewer to consider whether they would give the same feedback to others, ensuring standards are applied evenly.

9. Tie Feedback to Outcomes

When receiving feedback, ask the reviewer to draw a line from the identified style or behavior to your actual work product and results, making the feedback concrete and illustrating its impact.

10. Actively Seek Concrete Feedback

If you are in a feedback session and not receiving the type of concrete feedback needed to improve, proactively ask your manager for specific ways you can do better than you are right now.

11. Give Outcome-Focused Feedback

When providing feedback, tie it to outcomes and focus on results, rather than hyper-focusing on a woman’s leadership style or other stylistic elements.

12. Apply Kindness Standards Evenly

Address unkind behavior consistently, regardless of gender, ensuring that standards for congenial conduct in the workplace are applied universally to both men and women.

13. Be Specific, Avoid “Helpful”

When describing a woman’s contributions, avoid vague compliments like ‘helpful’ as it can relegate her to a helper position; instead, be specific about her concrete contributions to a project.

14. Provide Balanced Feedback

When giving references or evaluations, offer balanced feedback that includes both strengths (e.g., strong, assertive) and relational qualities (e.g., sweet, likable) to avoid unintended negative inferences.

15. Over-Communicate Expectations

Learn to over-communicate expectations, the importance of tasks, and timelines to ensure everyone is clear on the journey and to avoid frustrations at the end of a project.

16. Prepare for Meetings as a Leader

If you tend to offer solutions too quickly in meetings, prepare materials and study up in advance to create more breathing room for others to contribute and counter-propose.

17. Actively Solicit Opinions in Meetings

As a leader, make sure to ask everyone for their opinion in meetings to ensure people feel heard, seen, and that they belong, which fosters psychological safety within the team.

18. Develop Female-Coded Traits

Men can benefit from developing ‘female-coded’ traits such as being relational and communicative with their team members, as these can be very advantageous in management and leadership.

19. Embrace Vulnerability as Connectivity

View vulnerability not as a demerit, but as a point of connectivity that can actually make you a better manager and leader, opening up more room to run and more ways to be.

20. Grapple with Emotions (for men)

Men should be conditioned to grapple with their emotions, as suppressing them can manifest negatively in both personal lives and at the office, underserving boys and men.

21. Advocate for Management Buy-in on Bias

Recognize that organizational programs addressing unconscious bias only work if there is sincere buy-in from top management, as evidence clearly shows they create better business outcomes.

22. Challenge Stereotypes for Women of Color

Be aware that women of color often contend with additional challenges and stereotypes in the workplace, facing expectations of how they should show up and how quickly people are to stereotype them.