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Malcolm Gladwell on: Working From Home, Kindness, Sacrifice, and Making Mistakes

Aug 15, 2022 1h 3m 16 insights
<p>Since the start of COVID-19, more people are working from home, and with that, more people have strong opinions about whether or not it's the best route to take.</p> <p><br /></p> <p>In today's episode, Malcolm Gladwell responds to recent backlash over why he believes that working in an office—and the collaborative creative environment it can offer—is in your best interest (and in the interest of others). We also dive deep into some of the important themes featured in the seventh season of his podcast <a href="https://www.pushkin.fm/podcasts/revisionist-history" rel="noopener noreferrer" target="_blank">Revisionist History</a>, including: kindness, generosity, and sacrifice. And, Dan and Gladwell share their biggest mistakes as journalists.</p> <p><br /></p> <p>Malcolm Gladwell is the president and co-founder of Pushkin Industries, and the author of six New York Times bestselling books including <em>The Tipping Point, Blink, Outliers, David and Goliath</em>, and <em>Talking to Strangers</em>. He's also the host of the new Pushkin podcast <a href="https://www.pushkin.fm/podcasts/legacy-of-speed" rel="noopener noreferrer" target="_blank"><em>Legacy of Speed</em></a>. </p> <p><br /></p> <p>In this episode we talk about: </p> <p><br /></p> <ul> <li>The backlash Malcolm faced from his work from home comments </li> <li>Pushing the noise aside when it comes to social media </li> <li>Lessons in kindness from a recent Revisionist History episode</li> <li>The importance of flow states</li> <li>How he personally relaxes </li> <li>Why people should have a lifelong pursuit or practice</li> <li>What he thinks now about his famous 10,000 hours argument</li> <li>Why we need to engage and investigate the views of others to be morally alert as human beings</li> <li>His biggest journalistic mistake</li> </ul> <p><br /></p> <p><br /></p> <p><em>Content Warning: Brief mention of eating disorders. </em></p> <p><br /></p> <p><br /></p> <p><strong>Full Shownotes:</strong> <a href="https://www.tenpercent.com/podcast-episode/malcolm-gladwell-486" rel="noopener noreferrer" target="_blank">https://www.tenpercent.com/podcast-episode/malcolm-gladwell-486</a></p>
Actionable Insights

1. Adopt a Lifetime Practice

Find a lifetime practice, such as running, gardening, or walking, that serves as a meditative act and provides a crucial outlet to disconnect from the world, as these practices are vital for mental health and overall well-being.

2. Cultivate Multiple “Worlds”

Belong to multiple “worlds” or communities (e.g., hobbies, sports, social groups, work) to create buffers against stress, as having diverse interests and connections can improve physical health and reduce the toll of stress.

3. Prioritize Human Connection

Recognize that human connection is fundamental to well-being, as we are social animals and overlooking this need can lead to peril.

4. Value In-Person Work

Recognize that abandoning the social context of work means giving up an “incalculably important learning experience” and makes finding “meaningful work” harder, especially for young people. Consider the benefits of being in a professional community to learn from others.

5. Seek Empathy Through Stories

Actively read and engage with stories about other people’s lives to cultivate empathy, appreciate diverse perspectives, and gain fundamental insights into what it means to be a better person.

6. Spread Manageable Kindness

Engage in small, collective acts of kindness that are manageable and replicable, as these repeated actions are often more effective and sustainable than solitary, heroic acts of sacrifice. Model kindness as a routine part of human behavior.

7. Consider Collective Obligation

Reflect on the potential for self-sacrifice to expand moral horizons and contribute to the collective good, rather than being baffled by the notion of giving up personal health or wellness for others.

8. Relax for Peak Performance

To achieve peak performance in demanding activities, cultivate relaxation and fluidity rather than relying solely on obvious effort, as retreating from extremes can enable performance at the extreme.

9. Prioritize Flow for Safety

Recognize when you’ve lost a state of flow, especially in high-stakes activities, as continuing without it can put your health at risk, highlighting the crucial mental and psychological aspects of peak performance.

10. Build Criticism Armor

Develop resilience to criticism by recognizing that repeated exposure makes it matter less over time. Actively reverse the negativity bias by focusing on positive feedback and putting online controversies into perspective, understanding they don’t reflect real-life sentiment.

11. Practice Small Wins

Actively look for and acknowledge “small wins” in your daily life, as this exercise serves as a “lovely kind of shortcut to a better frame of mind” and can help you find ways to be happier.

12. Commit to Long Mastery

Understand that achieving mastery in any domain requires a significantly longer apprenticeship period than often imagined, and recognize the crucial role of social support and resources in enabling this long-term commitment.

13. Question False Certainty

Avoid making declarative conclusions about evolving knowledge; instead, question whether a conclusion can truly be definitive and be willing to retreat from false certainty, acknowledging mistakes when they occur.

14. Gain Historical Perspective

Use historical perspective to understand that current challenges, such as political discourse, may not be worse than past struggles, which can foster optimism for recovery.

15. Speak Up Beyond Role

Challenge the notion that one’s job or role limits their right to speak up on social issues, as individuals can and should raise their voice as human beings outside of their specific domain.

16. Leaders Mentor In-Person

If you are a leader who has benefited from an in-office environment, consider being present in the office to provide in-person knowledge transfer and mentorship for younger generations, even if you could work remotely.