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Malcolm Gladwell on: Working From Home, Kindness, Sacrifice, and Making Mistakes

Sep 16, 2022 1h 1m 17 insights
<p><em>New episodes come out every Monday, Wednesday, and Friday for free, with 1-week early access for Wondery+ subscribers.</em></p> <p>---</p> <p>In this previously released episode, Malcolm Gladwell responds to backlash he received over his belief that working in an office—and the collaborative creative environment it can offer—is in your best interest (and in the interest of others). We also dive deep into some of the important themes featured in the seventh season of his podcast <a href="https://www.pushkin.fm/podcasts/revisionist-history" rel="noopener noreferrer" target="_blank">Revisionist History</a>, including: kindness, generosity, and sacrifice. And, Dan and Gladwell share their biggest mistakes as journalists.</p> <p>Malcolm Gladwell is the president and co-founder of Pushkin Industries, and the author of six New York Times bestselling books including <em>The Tipping Point, Blink, Outliers, David and Goliath</em>, and <em>Talking to Strangers</em>. He's also the host of the new Pushkin podcast <a href="https://www.pushkin.fm/podcasts/legacy-of-speed" rel="noopener noreferrer" target="_blank"><em>Legacy of Speed</em></a>. </p> <p><br /></p> <p>In this episode we talk about: </p> <ul> <li>The backlash Malcolm faced from his work from home comments </li> <li>Pushing the noise aside when it comes to social media </li> <li>Lessons in kindness from a recent Revisionist History episode</li> <li>The importance of flow states</li> <li>How he personally relaxes </li> <li>Why people should have a lifelong pursuit or practice</li> <li>What he thinks now about his famous 10,000 hours argument</li> <li>Why we need to engage and investigate the views of others to be morally alert as human beings</li> <li>His biggest journalistic mistake</li> </ul> <p><br /></p> <p><br /></p> <p><em>Content Warning: Brief mention of eating disorders. </em></p> <p><br /></p> <p><br /></p> <p><strong>Full Shownotes:</strong> <a href="https://www.tenpercent.com/podcast-episode/malcolm-gladwell-486" rel="noopener noreferrer" target="_blank">https://www.tenpercent.com/podcast-episode/malcolm-gladwell-486</a></p>
Actionable Insights

1. Prioritize In-Office Work for Learning

Work in an office, especially early in your career, to gain incalculable learning experiences and find meaning in your work through social interaction and observation. Abandoning the social context of work means giving something up that is crucial for professional development.

2. Adopt a Lifelong Practice

Adopt a lifelong practice or pursuit, such as a sport, hobby, or physical activity, to serve as a crucial outlet and buffer against mental health challenges and improve overall well-being. This can provide a necessary release from the world and positively impact sleep and sense of well-being.

3. Belong to Multiple “Worlds”

Cultivate involvement in multiple “worlds” or diverse communities and activities (e.g., job, church, hobby, sport) to build resilience and buffers against stress. The more worlds you belong to, the less toll stress takes, leading to better physical and mental health.

4. Read for Empathy and Moral Alertness

Actively engage with stories and perspectives of others through reading and writing to cultivate empathy, broaden your understanding, and develop moral alertness as a human being. This act of investigating other people’s lives is crucial for stepping outside of oneself and appreciating different perspectives.

5. Expand Morals Through Self-Sacrifice

Consider opportunities for self-sacrifice on behalf of others, as it can lead to profound personal learning, expanded moral horizons, and a deep sense of contribution and pride. The men in the Minnesota starvation experiment found great meaning in their sacrifice for the collective good.

6. Prefer Manageable, Repeated Kindness

Focus on consistent, manageable acts of kindness rather than feeling obligated to make extraordinary sacrifices, as many small acts from different people can collectively lead to significant positive outcomes. Repeated acts of kindness are often preferable to solitary, heroic acts of sacrifice because they are replicable and less intimidating.

7. Spread Kindness Through Collective Action

Engage in acts of kindness collectively with others, as pooling resources and efforts makes it manageable and increases the likelihood of kindness spreading. When many people do small acts together, the burden is shared, and the ‘kindness virus’ can spread more easily.

8. Relax for Peak Performance

Cultivate relaxation techniques and a state of flow during demanding activities to achieve peak performance, as excessive tension can hinder optimal execution. As demonstrated by Bud Winter’s coaching, the path to peak performance in highly demanding feats is often through relaxation, not obvious effort.

9. Prioritize Human Connection

Prioritize and nurture human connection in your life, as it is a fundamental need for social animals and essential for overall well-being. Overlooking this crucial aspect of our nature can lead to peril and negatively impact various aspects of life.

10. Model Kindness for Future Generations

Model kindness for future generations by welcoming strangers or helping others, as this practice can be passed down and become part of a family’s repertoire of behavior. Observing kindness being modeled makes it a natural and expected part of one’s own actions.

11. Leaders: Facilitate In-Person Mentorship

If you are an experienced professional or leader, consider being present in the office to mentor and facilitate in-person knowledge transfer to younger colleagues, even if you could work remotely. Your presence is necessary for the development and happiness of the next generation of workers.

12. Run for Meditation and Well-being

Find a regular physical outlet, such as running without headphones, that allows you to disconnect from the world and achieve a meditative state. This practice can significantly improve sleep and overall well-being, serving as a crucial outlet from daily stresses.

13. Recognize Daily Small Wins

Practice identifying and appreciating “small wins” in your daily life, as this simple exercise can act as a lovely shortcut to achieving a more positive frame of mind. Actively looking for ways to be happy, even in minor events, can shift your perspective.

14. Mastery Requires Sustained Effort

Understand that achieving mastery in any domain requires a significant and sustained investment of time and effort, often necessitating early starts and consistent support. The “10,000 hours” concept is a metaphor for this extensive apprenticeship period, highlighting the social structure behind expertise.

15. Avoid False Certainty

Avoid making definitive judgments on subjects where knowledge is still evolving or studies are not robust, and be willing to retreat from false certainty to prevent journalistic hubris. It is a mistake to draw declarative conclusions about something where no declarative conclusion is called for.

16. Use History for Perspective

Gain historical perspective on current issues by learning about past difficulties and how they were overcome, as this can serve as a “balm” to reduce alarm and foster optimism for recovery. Understanding that past eras faced even greater challenges can make present problems seem less overwhelming.

17. Acknowledge and Apologize for Errors

When you realize you’ve made a mistake, especially publicly, acknowledge it and apologize, as it is difficult but crucial for personal and professional integrity. Failing to issue a mea culpa or directly address those you’ve wronged can lead to lasting regret.